· 1 Introduction
This Privacy Policy describes how ERP Software ("we," "us," or "our") collects, uses, and discloses your personal information when you visit erpsoftware.com or any of our affiliated niche-specific domains (collectively, the "Sites"). By using the Sites, you agree to the practices described in this policy.
If you do not agree with any part of this policy, please do not use the Sites.
· 2 Information we collect
Information you provide directly
When you submit a contact form on any of our Sites, you provide:
- Your name
- Work email address
- Company name (optional)
- Budget range (optional)
- A message describing your project or inquiry
We use this information solely to respond to your inquiry and, where applicable, to send follow-up communications about our services.
Information collected automatically
When you visit a Site, we automatically receive certain information from your browser and device:
- IP address (hashed before storage)
- Approximate geographic location (country only, derived from your IP at the network edge)
- Browser type, operating system, and device type
- Referring URL and UTM parameters
- Pages viewed and time spent on the Sites
Information from cookies
We use cookies and similar technologies to operate the Sites and to understand how visitors use them. For details, see our Cookie Policy.
· 3 Cookies we use
Strictly necessary
Required for the Sites to function. These cannot be opted out of without breaking core functionality.
| Name | Purpose | Storage | Lifetime |
|---|---|---|---|
theme_preference | Remembers dark/light theme choice | localStorage | Until cleared |
cf_chl_* | Cloudflare Turnstile spam protection on forms | Cookie | Session |
cf_clearance | Cloudflare anti-DDoS verification | Cookie | 30 days |
Analytics
We use Cloudflare Web Analytics — cookieless by design. No tracking cookies are set, no fingerprinting is performed, and all measurement is aggregated at the network edge before reaching us.
· 4 Third-party cookies
The following service operates on our Sites and may set cookies: Cloudflare (hosting, security, and analytics infrastructure). These third parties are subject to their own privacy policies, which we encourage you to review:
- Cloudflare: cloudflare.com/privacypolicy
· 5 How we share information
We share information only with the following categories of recipients, each acting as a processor on our behalf and bound by data-protection terms:
| Recipient | Purpose | Location |
|---|---|---|
| Cloudflare, Inc. | Hosting (Workers), database (D1), object storage (R2), CDN, anti-bot, DNS | Global |
| Mailgun Technologies, Inc. | Transactional email delivery | United States |
| Cloudflare Web Analytics | Privacy-friendly analytics | Global |
| Discord Inc. | Internal lead notifications (webhook) | United States |
We do not share personal information with third parties for their own independent marketing purposes.
· 6 International data transfers
Some of the providers listed above are located outside the European Economic Area. Where applicable, we rely on Standard Contractual Clauses (SCCs) or equivalent transfer mechanisms to provide adequate protection for cross-border transfers of personal data. You may request a copy of the relevant safeguards by contacting us.
· 7 Data retention
- Lead submissions — retained for 24 months from submission, then deleted, unless we are subject to a legal retention obligation or you have an ongoing relationship with us.
- Analytics data — retained for 14 months in Google Analytics 4 (default), then aggregated and anonymized.
- Server logs — retained for 30 days for security and operational purposes.
- Hashed IP addresses associated with form submissions — retained alongside the lead record for the same retention period.
· 8 Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Restrict or object to certain processing
- Receive a copy of your data in a portable format
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at the address in Section 12. We will respond within 30 days.
Additional rights for California residents
California residents have the right to know what categories of personal information we collect, the purposes for which it is used, and the categories of third parties with whom it is shared. We do not "sell" personal information as defined by the California Consumer Privacy Act.
· 9 Cookies
For information about the specific cookies we use and how to manage them, please see our Cookie Policy.
· 10 Children's privacy
The Sites are intended for business audiences and are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it.
· 11 Security
We implement reasonable technical and organizational measures to protect personal information, including HTTPS transport encryption, hashed IP storage, access controls, periodic security reviews, and minimization of data collection. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
· 12 Contact & changes
For questions about this policy or to exercise your rights, contact:
ERP Software
Email: privacy@erpsoftware.com
We may update this Privacy Policy from time to time. Material changes will be announced via a notice on the Sites at least 30 days before they take effect. The "Last updated" date at the top of this policy indicates when it was most recently revised.